Personal Digital Banking with Checklist
for Tandem Bank customers
Consumer Checklist
for Tandem Bank customers
Please review the checklist below and be sure to perform the actions listed on or before the indicated dates to avoid interruption in service.
- Activate your new Georgia Banking Company Mastercard® Debit Card upon receipt to ensure readiness by September 21, 2026.
- Update any automatic payments and any vendors associated with your current Tandem Bank debit card upon activation of your new Georgia Banking Company Mastercard ® Debit Card starting September 21, 2026.
- Log in and set up your Georgia Banking Company Consumer Online Banking beginning at 9:00 am on September 21, 2026.
- Download the Georgia Banking Company Mobile Banking App on your mobile device and log in using your Georgia Banking Company Online Banking credentials.
- Effective September 21, 2026: Loan payments should be mailed to: Georgia Banking Company, 1776 Peachtree St. NW, Ste. 300, Atlanta, GA 30309. To pay online, select Georgia Banking Company Payee in Bill Pay.
- Pay close attention to your account balance(s) from September 17, 2026, through September 22, 2026, as account balances and reconciliations may be delayed during this time period.
- Contact our Customer Care Center at Georgia Banking Company by calling 866.711.4530 for assistance.
Personal Digital Banking Required Actions
- Beginning at 3:00 pm on September 18, 2026, Tandem Bank Online and Mobile Banking will no longer be available.
- Georgia Banking Company Digital Banking & Bill Pay for personal accounts will be available at 9:00 am on September 21, 2026 at georgiabanking.com or by downloading our mobile app via Apple's App Store or Google's Play Store. Your current Tandem Bank username will be used to log in to your new Georgia Banking Company Digital Banking. Your temporary password will be case-sensitive and consist of the word "Welcome" followed by the last four digits of your Social Security Number (e.g., Welcome1234).
- Georgia Banking Company will send a one-time security code (to log into Georgia Banking Company Online Banking for the first time) via phone call or text message to the phone number on record. PLEASE CONFIRM THAT YOUR CONTACT INFORMATION IS UP TO DATE WITH TANDEM BANK BY CALLING OR VISITING YOUR LOCAL TANDEM BRANCH.
- Your Tandem Bank Bill Pay Payees will transfer over to your new GBC Digital Banking Platforms. Please ensure that all payee information is correct by September 17, 2026.
With the Georgia Banking Company Mobile Banking App you can:
- Access your personal deposit and loan accounts
- View account transaction history and check images
- View/print/download Statements
- Change/update Statement delivery preference
- Use your Georgia Banking Company Mobile App to deposit checks with the camera on your mobile device, up to $5,000 daily.*
- Pay your bills anywhere, any time with Bill Pay
- Transfer funds between accounts that you are the owner of at Georgia Banking Company or an external account at other financial institutions. Transfers between accounts held at Georgia Banking Company are immediate.
- Credit score monitoring using Savvy Money
- Add transaction alerts to notify of account activity
- Open new personal accounts
- Set up debit card controls
- Zelle®: Enjoy real-time money movement with Zelle® by sending person-to-person payments to friends and family right from your internet browser or inside Georgia Banking Company's Mobile App! Payments sent between users with existing Zelle® accounts usually process within minutes! Customers who might use Zelle® at another participating financial institution will need to use an alternate phone number or email to use Zelle® with Georgia Banking Company.**
| * | NOTE: Please read the Notice in the Check Deposit feature of Georgia Banking Company’s Mobile App regarding check deposit limits. |
| ** | Zelle® and the Zelle® related marks are wholly owned by Early Warning Services, LLC and are used herein under license. Transactions typically occur in minutes between enrolled users. If a recipient is not enrolled with Zelle®M\, it could take one to three business days to receive the money once the enrollment is completed. Recipient must have a bank account in the US to use Zelle®. |


